Magento Support & Maintenance

Magento is an amazing platform which boasts unrivalled performance and scalability, along with a host of remarkable features. However, regular maintenance is crucial to ensure that your Magento store continues to run as it should do. A lack of TLC will, in time, bring even the best Magento stores down a peg or two. Our team of Magento certified developers work exclusively with Magento, and can provide the TLC required to protect your store and maintain it at a high standard.

Web’s The Word offers expert Magento technical support and maintenance services including: Magento speed optimisation, Magento upgrades, security patches installation and others. We can swiftly fix issues as they appear and, crucially, work hard and proactively to prevent them from ever occurring in the first place.

Consider us your bodyguard, if you like. Our support and maintenance services look to keep nuisances away; and if anything slips through the cracks, we’ll have the issue detected and dealt with as quickly as it can emerge.

Whether your website is built on Magento 1 or Magento 2, ease your workload by leaving maintenance to us while you focus on your business goals. Contact us to find out how we can help.

How Does It Work?

You Decide →

Pick up any of our Magento Support Plans/Services

We Care →

We support and maintain your Magento store

You Relax

You can concentrate on growing your business hassle-free

Web’s The Word is a reliable eCommerce development company; our years of experience in Magento development and support has given us the skills and confidence to back up any website built on Magento 1 or Magento 2, regardless of how simple or complicated the setup is. We’re an experienced Magento agency and have seen it all in our years with the platform; if you approach us with a problem, chances are we have seen it before and know how to resolve it for you.

Our Magento Support Services & Ongoing Maintenance

To guarantee the ongoing high performance of your Magento eCommerce store, our Magento support services cover the following:

Magento Security Patches

To ensure that your Magento store is safe and protected from the latest vulnerabilities, we’ll make sure that your security patches are up to date and that your website is in line with the best practices in regards to security.

Bug Fixing

We’ll take care of bugs or other technical issues that arise, no matter how major or minor, to ensure that your eCommerce store continues to function smoothly.

Basic Web Store Updates

With expert front-end and back-end Magento developers on board, we can provide basic updates such as changes to your theme, text, graphics or functionalities to ensure that your website continues to move forwards rather than stagnating over time.

Extension Installation

If you need an extension installed or configured, we’ll take care of it and ensure that the new extension is compatible and efficient alongside other extensions that have already been installed.

Custom Module Development

If you’re after a functionality which can’t be achieved by installing a readily available extension or module, we can develop bespoke modules to enhance the capabilities of your store and give you an edge over your competitors.

Third Party Integrations

Integrating third party softwares such as payment gateways or shipping methods is a crucial part of our role as a Magento agency. If you need any third party softwares integrated, we can get that done quickly and productively.

Online Training

If you just need better knowledge on how to use Magento as an admin, we can provide quality online training from a Magento certified expert.